Welcome to the Design Thinking Workshop for ISU faculty, students, and partners in support of active, project-based learning in the classroom through Design Thinking!

This interactive, beginner-level workshop explores Design Thinking as a practice for addressing human problems through the development of products and services. Over the first two days, participants will work in teams progressing rapidly through the phases of Design Thinking - Planning, Empathy, Reframing, Ideation, and Prototyping, learning some of the basic methods and activities as applied to an important challenge in higher education. The third day will be devoted to reflection and brainstorming around ways in which Design Thinking can be applied in work at Illinois State to engage students in active, participatory learning.

This workshop was made possible through the generous support of the

Stephen and Sharon Hagge Innovation Institute

Ken Baldauf

Florida State University

Director, Innovation Hub

CEO, Design Minded LLC

James Jones

Illinois State University

Executive Director, Katie School of Insurance and Risk Management

Peter Kaufman

Illinois State University

Professor in Marketing

June 28: Empathy & Framing

• 08:00 Welcome, Introductions, Overview

• 08:20 Intro to Design Thinking

• 08:30 Challenge Reveal

• 08:45 Ethnographic Research

  • Observation

  • Desk Research

  • Focus Groups

  • Surveys

  • One-on-One Interviews: Pair up and interview a classmate about the design challenge. Gain at least six insights. Swap roles and be interviewed.

• 09:00 Content Area Expert Interviews: Interview two experts about the design challenge. Take notes and record insights.

  • Charlie Moore, Normal Chamber of Commerce

  • Rex Schaeffer, head of Strategic Partnerships at ISU

• 09:30 Short Break

• 09:40 Sense Making Affinity Map (Teams of 5)

• 10:10 Debrief

• 10:20 Stakeholder Mapping

• 10:35 Context Mapping

• 10:50 Persona & Empathy Map

• 11:05 Short Break

• 11:15 Key Insights

• 11:30 Reframing the Challenge

• 11:50 Sharing HMW’s

• 11:55 Reflection & a Look Ahead

• 12:00 Conclude

June 29: Ideation & Prototyping

• 08:00 Coffee Conversations

• 08:10 Review, Overview, Regroup

• 08:20 Solutions A-Z

• 08:30 First Burst Affinity Mapping

• 09:00 Think Wrong

• 09:20 Short Break

• 09:30 Brand Hack

• 09:50 Idea Filtering

• 10:10 Prototyping Overview

• 10:15 StoryBoarding

• 10:45 Short Break

• 11:10 Presentation Prep

  • 5-minute presentation

    • Reframed HMW

    • 3 Top Insights

    • 3 Top Solutions

    • Top Solution Story Board

• 11:30 Team Presentations

• 11:55 Reflection, Closing Remarks

• 12:00 Conclude

June 30: Design Thinking in Higher Ed

• 08:00 Coffee Conversations: Reflection

  • Workshop Format Options

• 08:20 DT @ ISU Breakout Session (Affinity Map Brainstorming) - Segregated Business and Academic

  • How can DT be utilized in your organization?

  • What are your next steps (if there are any)?

  • How can ISU help

  • Board 1

  • Board 2

  • Board 3

  • Board 4

  • Board 5

  • Board 6

• 08:50 Plenary Sharing & Discussion

• 9:20 Short Break

• 9:30 Guest: Mark Bolick, DesignThinkers Group USA

  • Please share with us what you do.

  • How has Design Thinking evolved as a tool for innovation in businesses and organizations?

  • What role do you see DT playing in college student's future professional lives

  • How do you think DT should be integrated into college curricula and life?

• 10:00 Case Study: FSU Innovation Hub, Ken

• 10:30 Discussion

• 10:50 Short Break

  • Please provide some feedback on this Pains and Gains Board!

• 11:00 Action Items & Next Steps

• 12:00 Conclude

Presentation: Intro to Design Thinking